...Rishika Selvakumar; Farinaz Havaei; David Birnbaum Purpose Patient safety’s inconsistent progress remains a prominent concern. Influential advocates recently identified faltering leadership in stalled initiatives. This study aims to identify how patient care quality and safety can be improved...

...Graham Dickson; Karen Owen; Jason Micallef; Brodene Straw Purpose – This paper aims to provide an overview of the design and initial outcomes of a leadership and service improvement program for junior medical staff. Design/methodology/approach – This paper describes the rationale, initial...

... on the functionality of the organization but also on the improved effectiveness derived from the new or upgraded information system. In this paper, we present information ‐ in the form of outcome measures ‐ which are needed to initiate, and subsequently evaluate health delivery performance within Integrated Community...