Keywords: Private hospitals
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Journal Articles
Leadersh Health Serv (Bradf Engl) (2019) 32 (1): 18–36.
Published: 11 January 2018
... within their field of expertise. Design/methodology/approach A survey was applied to 171 nurses and 274 nursing technicians who work at five private hospitals in Brazil. Both factor analysis and regression analysis were used to analyse the study model. Findings The results indicate...
Journal Articles
Leadersh Health Serv (Bradf Engl) (2013) 26 (3): 175–183.
Published: 19 July 2013
... and perform existing process assessment. Originality/value The case study was a first attempt to apply this integrative approach to a service sector and thus offers practical and applied information useful to both academicians and practitioners. Health care Turkey Private hospitals Customer...

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