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Journal Articles
Journal Articles
Journal Articles
Journal Articles
Leadersh Health Serv (Bradf Engl) (2019) 32 (1): 54–68.
Published: 15 March 2018
... can be contacted at: j.g.u.topp@gmail.com 13 06 2017 04 09 2017 08 11 2017 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Knowledge transfer Healthcare Quality management Hospitals Hospices Implementing quality...
Journal Articles
Leadersh Health Serv (Bradf Engl) (2016) 29 (1): 52–68.
Published: 01 February 2016
... al., 2011)? If so, is this in line with the traditionally altruistic goals of health-care organizations? Professionals Philosophy Health care Quality management Human resource management Habermas Critical theory PME= Performance management and evaluation On the surface...
Journal Articles
Leadersh Health Serv (Bradf Engl) (2015) 28 (1): 5–7.
Published: 02 February 2015
... Health care Quality management National health service Patient care Health leadership initiatives Management With a quarter of the UK’s population aged over 65 years old, the needs of the population and expectations of health care are greater than ever (Royal College of Physicians, 2012...
Journal Articles
Journal Articles
Leadersh Health Serv (Bradf Engl) (2014) 27 (2): 126–134.
Published: 28 April 2014
... health organisations. © Emerald Group Publishing Limited 2014 Leadership Resistance Organizational culture Quality management Health and safety Total quality management And finally, when interviewees were asked the open-ended question, “If the culture will resist, what might...
Journal Articles
Leadersh Health Serv (Bradf Engl) (2013) 26 (4): 283–293.
Published: 30 September 2013
... planning Organizational structure Organizational culture Quality management Health leadership competencies Organizational design Organizations with weaknesses in crisis contingency planning are forced into damage containment activities when the signals of impending crises are not detected...
Journal Articles
Leadersh Health Serv (Bradf Engl) (2009) 22 (1): 8–19.
Published: 06 February 2009
... Quality management Customer satisfaction Australia Understanding satisfaction and service quality have, for some considerable time, been recognised as critical to developing service improvement strategies. The inaugural quality assurance work of Donabedian (1980) identified the importance...
Journal Articles
Int J Health Care Qual Assur Inc Leadersh Health Serv (2005) 18 (1): 22–31.
Published: 01 January 2005
... and profitable, rather than debilitating, is a far more complicated endeavor. The decisions made will not only affect the future of each supplier but also significantly impact the constituent at the center of this industry – the patient. Health services Quality management Safety Public health Economic...

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