Using computer‐based library reference guides: A comparison of hypertext programs with expert systems

Hypertext library reference guides have many features in common with expert systems, with the notable exception of an inherent capability for learning. However, since the features of an expert system that are actually drawn upon are at the discretion of those implementing the project, a hypertext program may be more sophisticated than one based on an expert shell. This was the case in the library reference guides implemented in the Monash University Library.