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Keywords: balanced scorecard
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Case Studies
Case Provider:
Darden Business Publishing Cases
Darden Business Publishing Cases 1–5.
Published: 20 January 2017
... the importance the dean attached to the undertaking. He also assembled a small binder of articles for the team to read prior to their first meeting. The articles related to such topics as the balanced scorecard, implementing strategy, service excellence, and product differentiation. Riley thought the articles...
