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Keywords: Airline
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Case Studies
Case Provider:
Indian Institute of Management Ahmedabad
Indian Institute of Management Ahmedabad 1–36.
Published: 26 June 2018
...M. R. Dixit; Sanjay Kumar Jena The AirAsia India 2017 (AAI) case presents the situation faced by Tony Fernandes, the CEO of the AirAsia group of companies, in 2017, when he had to respond to the changes in aviation policy made by the Ministry of Civil Aviation (MCA). As per the changes, an airline...
Case Studies
Case Provider:
Indian Institute of Management Ahmedabad
Indian Institute of Management Ahmedabad 1–14.
Published: 31 March 2017
... discussion. They are not designed to present illustrations of either correct or incorrect handling of administrative problems. Airline A sales executive was dealing with multiple customers. To a customer, he intended to make an offer of INR 7000. He instead said to him, “This is for INR 6500...
Case Studies
Case Provider:
Indian Institute of Management Ahmedabad
Indian Institute of Management Ahmedabad 1–18.
Published: 06 June 2013
... Airline Large Neil Mills, Chief Executive Officer of SpiceJet Ltd., was visibly elated on 27th January 2013 while announcing company results for the third quarter of 2012-13. The low-cost airline had reported a profit of Rs. 102 crore (1 crore = 10 Million) for the quarter...
