Keywords: Crisis Management
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Case Studies
Kellogg School of Management 1–17.
Published: 18 July 2017
... implemented resulted in a much lower incidence rate on the farm than in the surrounding area, and the company's response to Ebola began attracting international media attention. Crisis Management Ethics Global Strategy Government Policy Health Care International Business Leadership Politics...
Case Studies
Kellogg School of Management 1–12.
Published: 20 March 2017
... the board in its relationship with the supervisory board and was responsible for providing timely and complete reports to the supervisory board. Board of Directors Business Policy Corporate Governance Crisis Management Ethics Global Strategy Leadership Organizational Culture Two Tiered Boards...
Case Studies
Kellogg School of Management 1–16.
Published: 20 January 2017
.... Politics Business Communication Business Policy Conflict Management Crisis Management General Management Government Policy Labor Relations Public Policy Regulation Educated consumers are very aware of Wal-Mart's cost to their community. We will educate the ones who are not. It's all...
Case Studies
Case Studies
Kellogg School of Management 1–16.
Published: 20 January 2017
... of this publication may be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means—electronic, mechanical, photocopying, recording, or otherwise—without the permission of Kellogg Case Publishing. Business Communication Business Policy Communication Crisis...
Case Studies
Kellogg School of Management 1–22.
Published: 20 January 2017
... and highly interconnected world, the consequences of a bird flu pandemic are expected to be much more severe than those of the Spanish flu, which killed 50-100 million people between 1918 and 1921. Nonmarket Framework Crisis Management Pandemic Avian Flu Despite the relatively small health...
Case Studies
Kellogg School of Management 1–8.
Published: 20 January 2017
.... Reputations Risk management Crisis management Decision making Organizational behavior © The Kellogg School of Management at Northwestern University 2013 Cases are developed solely as the basis for class discussion. Cases are not intended to serve as endorsements, sources of primary data...
Case Studies
Kellogg School of Management 1–5.
Published: 20 January 2017
... be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means—electronic, mechanical, photocopying, recording, or otherwise—without the permission of the Kellogg School of Management. Crisis Management Reputation Management CEO Decision-making...
Case Studies
Kellogg School of Management 1–13.
Published: 20 January 2017
... they stand for are the material of analysis; by contrast, qualitative (or subjective) analysis deals in words and is guided by fewer universal rules and standardized procedures than statistical analysis. Business Process Improvement Crisis Management...
Case Studies
Kellogg School of Management 1–2.
Published: 20 January 2017
... price plummets, Eva Chen (CEO) and Akihiko Omikawa (president of Trend Micro Japan) must decide how to respond. To consider a range of crisis management options, including apologizing, sharing information, and compensating harmed customers and illustrate the role of corporate culture in determining...
Case Studies
Kellogg School of Management 1–6.
Published: 20 January 2017
... engaged in extensive shredding of draft documents and associated communications with Enron. Students are asked to act as crisis management consultants to Andersen CEO Joe Berardino. The (C) case details Andersen's collapse following its indictment and conviction on criminal charges of obstructing justice...
Case Studies
Kellogg School of Management 1–11.
Published: 20 January 2017
... engaged in extensive shredding of draft documents and associated communications with Enron. Students are asked to act as crisis management consultants to Andersen CEO Joe Berardino. The (C) case details Andersen's collapse following its indictment and conviction on criminal charges of obstructing justice...
Case Studies
Kellogg School of Management 1–15.
Published: 20 January 2017
...Daniel Diermeier The case describes a crisis management situation faced by Mercedes-Benz, a division of Daimler-Benz AG. In 1997 Mercedes introduced a revolutionary new car, the A-class, Mercedes' first entry into the compact car segment. The A-class was positioned as an entry-level vehicle...
Case Studies
Kellogg School of Management 1–7.
Published: 20 January 2017
... or by any means—electronic, mechanical, photocopying, recording, or otherwise—without the permission of the Kellogg School of Management. Crisis Management Public Relations Disaster Management Leadership Corporate Communications Media Strategy Security Management Emergency Response...
Case Studies
Kellogg School of Management 1–16.
Published: 20 January 2017
... in a crisis Understand the challenges of managing a crisis that may not be the company's fault Identify the strategic business problem in a crisis Understand how corporate structure may help or hinder effective crisis management Understand the media landscape and its impact on crisis management On August...
Case Studies
Kellogg School of Management 1–9.
Published: 20 January 2017
...Daniel Diermeier The case describes a crisis management situation faced by Mercedes-Benz, a division of Daimler-Benz AG. In 1997 Mercedes introduced a revolutionary new car, the A-class, Mercedes' first entry into the compact car segment. The A-class was positioned as an entry-level vehicle...
Case Studies
Kellogg School of Management 1–18.
Published: 20 January 2017
... services, including both consumer and commercial applications (see Exhibit 5 for a partial list of Google's other products and services). Google China International Negotiations Conflict Resolution Censorship Crisis Management Corporate Values Ethics Negotiating Teams Negotiation Strategy...
Case Studies
Kellogg School of Management 1–16.
Published: 20 January 2017
... in a spreadsheet, or transmitted in any form or by any means—electronic, mechanical, photocopying, recording, or otherwise—without the permission of the Kellogg School of Management. Competitive Strategy Consumer Marketing Crisis Management Growth Strategy Marketing Marketing Strategy Pricing Strategy...
Case Studies
Kellogg School of Management 1–21.
Published: 20 January 2017
... Nonmarket Strategy Regulation Health Public Policy Crisis Management Since its beginnings in 1880, the tobacco industry had enjoyed sustained success in terms of both its market and nonmarket strategies over decades of negative health reports and legal wrangling. However, by 1996 the industry faced...
Case Studies
Kellogg School of Management 1–4.
Published: 20 January 2017
... be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means—electronic, mechanical, photocopying, recording, or otherwise—without the permission of the Kellogg School of Management. Crisis Management Reputation Management CEO Decision-making...

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