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Journal Articles

Managing change: libraries and information services in the digital age

Lawrence W.H. Tam, Averil C. Robertson

Library Management (2002) 23 (8-9): 369–377.

https://doi.org/10.1108/01435120210439843

Published: 01 December 2002

View article titled, Managing change: libraries and information services in the digital age

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Journal Articles

Quality management theory and practice: some observations of practices in Australian academic libraries

Lawrence W.H. Tam

Library Management (2000) 21 (7): 349–356.

https://doi.org/10.1108/01435120010338784

Published: 01 October 2000

View article titled, Quality management theory and practice: some observations of practices in Australian academic libraries

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