... employing this methodology with library staff. This paper fills some of the gaps. © Emerald Group Publishing Limited 2010 Focus groups Best practice Employees Library management Business planning Our first inclination was to bring together a few small groups of participants from...

... reviews the important concepts involving employee creativity and its successful management in the organizational setting. This is accomplished by reviewing the relevant literature assembled from the social, psychological, management, organizational and library sciences. Findings Intrinsic motivation...

... candidate. 3. Search widely for potential employees and move outside traditional boundaries. Advertise vacancies in newspapers and electronic listings of job vacancies but also tap into professional networks – formal and informal – to publicise vacancies and to seek potential employees. 4...

... is employed. This is in order for the individual to have his way, no matter how harmful it may be to the organization and its other employees. Disciplinary matters should adhere to laid down procedures so that the mangers takes appropriate action and to avoid unfair treatment of staff. As set out...

... interested in avoiding their staff once they have given them orders rather than getting to know them; often, if they had more than 30 staff working under them, they could not even remember all their names. © MCB UP Limited 2003 Personnel management Employees Behaviour Some people are born...

...Judith Broady‐Preston; Lucy Steel Reports a survey undertaken in 2001 which examined employee satisfaction and customer orientation in a sample of six public library authorities in London. It forms part of a larger investigation into the evolution of internal marketing within these organisations...

... Limited 2002 Libraries Management Workplace learning Training Continuing development Employees Staff in academic libraries work in a dynamic environment, having to update their skills on an almost continuous basis. As Oldroyd (1996) observed: “the only constant factor … seems...

... that a major research project be conducted on diversity in the library and information workplace to provide insight into the true situation and help in strategizing, planning and intervention. © MCB UP Limited 2002 Equal opportunities Libraries Information services South Africa Employees...

... twenty‐five years ago. Of course, those who have lost hope do not expect the situation to change. © MCB UP Limited 2002 Equal opportunities Public libraries USA Library users Employees Minorities While the full‐scale discussion of the challenge of diversity did not begin...

...Anne Bell Barbara   Allan . Training Skills for Information and Library Staff . London : Library Association Publishing   2000 . 224 pp. , ISBN: 1‐85604‐372‐X   £34.95, paperback © MCB UP Limited 2001 --> Libraries Training techniques Employees...

... change Employees Librarians Management In 1999 it was difficult to get away from the climate of predictions brought on in the media by the impending millennium. The meeting point of two eras concentrates the mind on two things: reviewing where we have been and forecasting where we are going...

...: … the county council insisted on opening all posts to all staff so that experience could compete with qualifications (Respondent 30). © MCB UP Limited 2000 Public libraries Employees Recruitment Retention Career development If the public library service is to function effectively...

... facilities and employee empowerment, together with poor management, working environment, relationship among staff, and inefficient use of human and material resources. The authors suggest that a serious culture change is required which would involve modifying both management and employees attitudes towards...

..., more people who are at work on weekdays, lonely pensioners, etc., might be induced to visit the library, a great deal would be gained. © MCB UP Limited 1997 Distribution systems Employees Information services Public libraries Working hours The importance to public libraries...

... and discusses the discrepancies between the needs and wants of this client group, and the services which are provided for them. In addition, delineates the barriers to their use of libraries. © MCB UP Limited 1997 Library services Marketing mix Public libraries Services marketing Employees...

... of the libraries. By this, university librarians will be able to observe their staff at work, talk to them in their various offices on a regular basis and be able to carry out on‐the‐spot assessment, listen and praise staff as the case may be. © MCB UP Limited 1997 Employees Motivation Nigeria...

... for motivation include developmental strategies such as appraisal, managing dissatisfiers and financial and social rewards. Employees Libraries Motivation Staff are a key resource and account for a significant component of the budget of libraries. They have a major role to play in achieving...

... the organization to the point of total collapse. As de la Bedoyere said: Employees Libraries Management Performance Every organization is usually set up with a specific mission and mandate. It therefore becomes the primary duty of those charged with the implementation of that mandate to ensure...

... behaviour into nine distinct types. Each type, usually referred to by its number, is unique. Knowledge of the enneagram will enable you to predict a person’s response in various situations. The authors have adapted common responses to library situations. © MCB UP Limited 1996 Employees Libraries...

... are partly explained by the female domination of LIS work, the gender divide in employment status, (the result, perhaps, of the social construction of caring responsibilities[ 12 ]), appears to be still well and truly alive. Employees Flexible working Job sharing Labour market Libraries...