Organizational assessment in the midst of tumultuous change

This article provides a pragmatic example of how a model‐based approach was utilized to conduct an organizational assessment in a company that had undergone a tremendous number of changes during the 12 months prior to the assessment. The assessment was designed to identify relationships between staff perceptions of communication within the organization, staff perceptions of change implementation, staff attitudes, and individual outcomes such as intent to turnover, absenteeism, job stress, and individual performance.