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This case study aims to investigate the forces and barriers to learners’ motivation in a blended learning environment. This study uses an online forum as a vehicle for useful interaction among learners and as an extension of traditional classroom face-to-face meetings. 48 first-year students in a UAE university participated in this study. A series of data were obtained through questionnaires and feedback from the students, which were subsequently analyzed and compared to the existing literature. The results revealed that online interaction can enhance learners’ motivation and engagement in the learning process.

Publisher's note: The Publisher would like to inform the reader that the article “An Investigation into Learners’ Motivation in an Online Environment” has changed pagination. Previous pagination was pp. 1-13. The updated pagination for the article is now pp. 46-58. The Publisher apologises for any inconvenience caused.

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