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Journal Articles

Managerial lessons on relevance and measurability in R&D project valuation

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Petri Suomala, Juho Kanniainen, Antti Lönnqvist
Journal: Measuring Business Excellence
Measuring Business Excellence (2012) 16 (1): 21–30.
https://doi.org/10.1108/13683041211204644
Published: 16 March 2012
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Journal Articles

A contingency approach to performance measurement in service operations

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Aki Jääskeläinen, Harri Laihonen, Antti Lönnqvist, Miikka Palvalin, Virpi Sillanpää, Sanna Pekkola, Juhani Ukko
Journal: Measuring Business Excellence
Measuring Business Excellence (2012) 16 (1): 43–52.
https://doi.org/10.1108/13683041211204662
Published: 16 March 2012
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Journal Articles

Knowledge-based value creation in service dominant environment

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Antti Lonnqvist
Journal: Measuring Business Excellence
Measuring Business Excellence (2011) 15 (4)
https://doi.org/10.1108/mbe.2011.26715daa.001
Published: 15 November 2011
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Journal Articles

A critical assessment of Stewart's CIV method

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Samuli Aho, Sten Ståhle, Pirjo Ståhle
Journal: Measuring Business Excellence
Measuring Business Excellence (2011) 15 (4): 27–35.
https://doi.org/10.1108/13683041111184080
Published: 15 November 2011
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Journal Articles

Performance measurement in welfare services: a survey of Finnish organisations

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Virpi Sillanpää
Journal: Measuring Business Excellence
Measuring Business Excellence (2011) 15 (4): 62–70.
https://doi.org/10.1108/13683041111184116
Published: 15 November 2011
View article titled, Performance measurement in welfare services: a survey of Finnish organisations
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Journal Articles

Human resource and knowledge management: best practices identification

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Marcos Algorta, Fernando Zeballos
Journal: Measuring Business Excellence
Measuring Business Excellence (2011) 15 (4): 71–80.
https://doi.org/10.1108/13683041111184125
Published: 15 November 2011
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Journal Articles

Performance management practices and managed performance: the moderating influence of organisational culture and climate in public universities in Uganda

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James R.K. Kagaari
Journal: Measuring Business Excellence
Measuring Business Excellence (2011) 15 (4): 36–49.
https://doi.org/10.1108/13683041111184099
Published: 15 November 2011
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Journal Articles

Implementing a performance measurement system in Croatia

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Vanja Bevanda, Giorgio Sinković, David M. Currie
Journal: Measuring Business Excellence
Measuring Business Excellence (2011) 15 (4): 50–61.
https://doi.org/10.1108/13683041111184107
Published: 15 November 2011
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Journal Articles

Knowledge management and value creation in service firms

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Ingi Runar Edvardsson, Gudmundur Kristjan Oskarsson
Journal: Measuring Business Excellence
Measuring Business Excellence (2011) 15 (4): 7–15.
https://doi.org/10.1108/13683041111184062
Published: 15 November 2011
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Journal Articles

Assessing human capital in knowledge intensive business services

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Paola Demartini, Paola Paoloni
Journal: Measuring Business Excellence
Measuring Business Excellence (2011) 15 (4): 16–26.
https://doi.org/10.1108/13683041111184071
Published: 15 November 2011
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Journal Articles

Measuring the intangible aspects of an R&D project

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Maiju Vuolle, Antti Lönnqvist, Jacques van der Meer
Journal: Measuring Business Excellence
Measuring Business Excellence (2009) 13 (2): 25–33.
https://doi.org/10.1108/13683040910961180
Published: 29 May 2009
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