...Muhammad Fahad Saeed Khan; Afshan Naseem; Asjad Shahzad; Zunaira Sajjad; Yasir Ahmad Purpose In today's rapidly evolving environment, organizational survival and growth highly depend upon the ability of supply chains to adapt with agility and responsiveness. Traditional supplier selection models...

...Sukran Seker Purpose Since conducting agile strategies provides sustainable passenger satisfaction and revenue by replacing applied policies with more profitable ones rapidly, the focus of this study is to evaluate agile attributes for managing low-cost carriers (LCCs) operations by means...

...Daniela Urresta-Vargas; Valeria Carvajal-Vargas; José Arias-Pérez Purpose As a key driver of organizational agility, open innovation allows for improving time-to-market and complexity, which are the mechanisms that most significantly lower the risk of knowledge expropriation in emerging markets...

... to the stimuli triggered by firms. Moreover, it explores how firms attempt to shape the architecture of the phygital CXs. Notably, this article identifies the flexible and agile strategies implemented by firms to enhance the several typologies of phygital CXs, with the intention of better exploiting physical...

...Joachim Kahl; Saskia de Klerk; Robert Ogulin Purpose This paper takes a holistic and process-based view on agility from a Middle Management (MM) perspective. Its purpose is to identify subjective factors of agility emerging from people's interpretations and perceptions and to integrate them...

..., respectively. On one side, the main benefits highlighted in the study are related to: stakeholder engagement, flexibility, knowledge transfer, signaling role, agility and interactivity; on the other side, the risks identified are related to: complexity, absorptive capacity, divergences, capabilities...