... sustainable innovation. Policymakers could utilise these insights to shape policies that foster a project ecology conducive to sustainable innovation and long-term benefit realisation. Originality/value Our paper contributes to reconciling sustainable innovation and project benefit realisation. We offer...

... and thematically 92 cases of CC PPs gathered through the Crunchbase database. Findings The authors derive four archetypes of CC PPs, namely, the hedonist, functionalist, environmentalist and connector, that differ in their offered values, dominating motives and activities across industries. Research...

... satisfaction and loyalty. The purpose of this paper is to analyze unobserved heterogeneity on customer value dimensions perceptions in retail establishments, and their potential effects on positive forms of behavioral outcomes considering customer satisfaction as a mediating variable. Design/methodology...

...Stephan Liozu and Andreas Hinterhuber; Hannu Makkonen; Hanna Komulainen Purpose – The purpose of this paper is to shed light on perceived value for the participating actors during the new service development (NSD) process. The authors are particularly interested in how participant value emerges...

...Soumaya Ben Letaifa Purpose – This paper uses the multidimensional definition of value – ecosystemic value – and employs lifecycle theory to identify the different stages of evolution of value-creation and -capture processes in an ecosystem. Specifically, the aim of this paper is to show...

...Manuela Vega-Vazquez; María Ángeles Revilla-Camacho; Francisco J. Cossío-Silva Purpose – The greater part of the academic literature coincides in highlighting the positive influence that consumer participation has on the value created in service delivery. In this sense, research stands out which...

...Jeremy Galbreath As much of the developed world faces a recessionary tide, age‐old questions on the nature of creating and sustaining lasting market value are once again being asked. In the past, questions of market value creation were answered by investing in tangible assets. Today, those same...

...Ashay B. Desai This article addresses a key issue: is strategic planning rewarded by the stock market? Using event‐study methodology, this article examined the market values of companies during the time period that they revealed information about their strategic planning focus, function...

...David Walters; Geoff Lancaster Examines the concepts of value and information in terms of management. Although changes in information technology are the major themes, changes in the marketplace and the challenges facing marketing are also discussed. Examines value‐based marketing and its usefulness...

...Asokan Anandarajan; H. Joseph Wen Traditional accounting methods used for evaluating new information technology (IT) projects such as Net present value (NPV) and Internal rate of return (IRR) have been criticized in the academic and practitioners’ literature as being grossly inadequate...

...Denis B. Kilroy Suggests that in many companies that have adopted value‐based management, there is a need to shift the focus of management attention from the measurement of value, to the creation of wealth. Argues that shareholder wealth creation is a creative endeavour on the part...

... perspective has created a strong shift in orienting service strategy towards a service promise. Moreover, in the present competitive setting, if one were to understand the lifetime value of a customer, creating and maintaining long‐term relationships with the customer and other stakeholders is paramount...

...Ali Yakhlef The aim of this paper is to explore the Internet as a new locus for value creation. Three value‐adding strategies ‐ content, context and infrastructure ‐ are used to analyse three examples of Internet ventures involving a virtual university, the restaurant business and the music...

...Steve S. Byers; John C. Groth; Marilyn K. Wiley Provides the conceptual structure and practical framework for analysing the effects which changes in operating cycle variables will have on economic value. Focuses on important issues and techniques in analysing and managing raw materials, work...

...Steven S. Byers; John C. Groth; Marilyn K. Wiley Focuses on the operating cycle. Provides a conceptual and practical understanding of issues and relationships of importance to all managers, such as invested capital, flowing capital, return of and on capital, lost and idle capital, risk‐return‐value...

...John C. Groth; Steven S. Byers Focuses on understanding accounting and economic concepts, relationships and factors important as a basis for economic decisions that create value. Provides the background essential for understanding the future papers in the series. Offers a review and develops...

... or on qualitative evaluation of the output. Attempts to identify quantitative measures of R&D performance and to single out those related to activities under complete and partial control of R&D managers. Takes as a starting‐point the concept of economic value creation as a firm’s normative objective...

... performance in the creation of “value to the customer”. Consequently,customer value lies at the heart of the star. The first three points of the star – “define your purpose”, “face the customer” and “focus on essentials” ‐cover tools and techniques related to strategy formulation. These include vision, intent...