DRAMA AS A LEARNING MEDIUM

Points out that the success or failure of a business can depend on the quality of the interpersonal relationships within it, and that three‐quarters of a manager′s time may be spent on such interactions. Details a new approach to improving interpersonal skills, based on drama as a learning medium. Suggests that such a technique has many advantages over role‐play and video, and outlines a workshop session, using this technique, and its rationale.