Management Training and Development in Changing Technological Environments Available to Purchase

Research has shown that the most important management training and development concerns from 1983 to 1986 were: (1) interpersonal skills, (2) communication skills, and (3) managing human performance. Furthermore, these same concerns were projected, in 1986, to be the most important development topics for the next three to five years (Bolt, 1986). Given that business is undergoing fundamental technical changes, one might think that these people‐related issues may not be as important as technical development concerns in the future.