Enterprise Resource Planning (ERP) System: An Effective Tool for Production Management

Independent of the size of the company, an Enterprise Resource Planning (ERP) system can either boost or doom a company, if implemented successfully or unsuccessfully. There is a great deal of supporting evidence from the literature, mainly from large manufacturing and service organisations. This article adopts a case study approach to investigate the selection and im plementation activities in a manufacturing company in Greece focusing mainly on production management aspects. The goal is to provide insight into the ERP functionality with respect to production and thus the selection of an actual business case proves how the enterprise successfully implemented and integrated such a system, highlighting the processes used, the obstacles faced and how they were overcome, as well as the gains achieved. Finally, it provides useful information and practical suggestions that may help production managers and users to get a better understanding of how to deploy such systems.