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Considers the mismanagement of car dealerships and looks at the institutional causes. Discusses the traditional management style and organization of car dealerships with their inefficiences and limited philosophies. Outlines a number of outside influences that are forcing dealerships to re‐evaluate the way they manage. Highlights the proactive approach used by one forward thinking company, showing how it has experienced more favourable results than its competitors.
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© MCB UP Limited
2001
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