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Purpose

This paper aims to extend knowledge about virtual teams and their advantages and disadvantages in a global business environment.

Design/methodology/approach

Based on a literature review and reported findings from interviews with experts and practitioners in the field, the paper has identified and discussed the advantages and problems associated with creating and managing virtual teams.

Findings

In today's competitive global economy, organizations capable of rapidly creating virtual teams of talented people can respond quickly to changing business environments. Capabilities of this type offer organizations a form of competitive advantage.

Originality/value

By identifying the advantages and problems associated with virtual teams, organizations will be better able to successfully establish and manage such teams.

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