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Purpose

The paper aims to demonstrate the usefulness of the intellectual bandwidth model (IB model) and expand its basic foundation to the bioscience industry.

Design/methodology/approach

A case study of a real work example from the bioscience industry is presented.

Findings

The study discusses an end‐user information system and reveals that the information assimilation dimension can be meaningfully extended, adding automated utilization and implementation.

Research limitations/implications

The vertical research approach does not provide certainty that the case is truly representative.

Practical implications

Practical implications of the study include having a useful management tool to plan solutions for complex business problems and investment decisions.

Originality/value

The extension of the IB model is useful to practitioners and organizations seeking to manage scientific networks in knowledge‐intensive and complex collaborative environments.

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