Skip to Main Content
Abd-Elrahman Hassanein Abd-Elrahman
Close
Save search
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles

Measuring and managing organizational performance based on organizational capitals, service quality and BSC performance outcomes

Available to Purchase
Abd-Elrahman Hassanein Abd-Elrahman, Mahmoud Abdelrahman Kamel, Sameh Mohamed Said
Journal: Management Research Review
Management Research Review (2025) 48 (1): 121–145.
https://doi.org/10.1108/MRR-11-2023-0875
Published: 30 September 2024
View article titled, Measuring and managing organizational performance based on organizational capitals, service quality and BSC performance outcomes
Open the PDF for Measuring and managing organizational performance based on organizational capitals, service quality and BSC performance outcomes in another window
Add to Citation Manager for Measuring and managing organizational performance based on organizational capitals, service quality and BSC performance outcomes
Journal Articles

Telecommunications service quality, customer satisfaction and customer loyalty in pandemic times

Available to Purchase
Abd-Elrahman Hassanein Abd-Elrahman
Journal: Management Research Review
Management Research Review (2023) 46 (8): 1112–1131.
https://doi.org/10.1108/MRR-08-2021-0595
Published: 29 December 2022
View article titled, Telecommunications service quality, customer satisfaction and customer loyalty in pandemic times
Open the PDF for Telecommunications service quality, customer satisfaction and customer loyalty in pandemic times in another window
Add to Citation Manager for Telecommunications service quality, customer satisfaction and customer loyalty in pandemic times
This Feature Is Available To Subscribers Only

or Create an Account

Close Modal
Close Modal