...Bao Thai Pham; Canh Minh Nguyen Purpose This study aims to examine the relationship between workplace incivility and volunteer employees’ engagement ( VEE ), with a focus on the mediating role of emotional exhaustion. Additionally, the moderating role of resilient coping in this relationship...

... to emotional exhaustion and quiet quitting among hotel employees as a coping mechanism. Furthermore, resilience enables employees to cope with exhaustion differently, which will subsequently reflect in their intentions to quit. Design/methodology/approach Using partial least squares-structural equation...

...Arti Pandey; Peerayuth Charoensukmongkol Purpose This study aims to analyze the impact of the bottom-line mentality (BLM) of sales managers on the emotional exhaustion of salespeople, and also examines its subsequent impact on the affective organizational commitment of salespeople. This research...

... how work and social overload lead to turnover intentions with the mediating role of emotional exhaustion. Design/methodology/approach A quantitative approach to examine the direct linkage of stress factors to turnover intention was tested for 409 respondents working at middle and senior manager...

... exhaustion and turnover intentions. Specifically, the hypothesis proposes that perceived organizational support and a sense of belongingness simultaneously mediates the relationship between interactional justice and emotional exhaustion, which in turn affects withdrawal cognitions. Design/methodology...

... why many meetings go wrong. This study aims to illustrate the ways in which counterproductive – and productive – meeting behaviors are related to individual work engagement and emotional exhaustion. Design/methodology/approach The authors built a new research-based survey tool for measuring...