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Keywords: Emotional labor strategies
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Journal Articles
Journal:
Management Research Review
Management Research Review (2022) 45 (10): 1354–1371.
Published: 06 December 2021
... to develop and test a comprehensive model that examined the effects of WPS on adaptive performance through serial mediation of job satisfaction and emotional labor strategies. Design/methodology/approach Using a multi-stage sampling technique, the data is collected from 390 faculty members of the higher...
