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Keywords: Quality performance
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Journal Articles
Journal:
Management Research Review
Management Research Review (2013) 36 (5): 454–477.
Published: 19 April 2013
...Jing Zeng; Phan Chi Anh; Yoshiki Matsui Purpose This study empirically examines the effect of shop‐floor communication on implementation effectiveness of process management practices, and on the corresponding quality performance gained through process management implementation. It deals with four...
