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Keywords: Satisfaction
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Journal Articles
Journal:
Management Research Review
Management Research Review (2025) 48 (9): 1336–1352.
Published: 23 July 2025
... because it is considered unethical or harmful to creativity and learning. Its use by academics is stigmatised for similar reasons. On the other hand, AI skills are highly demanded. Design/methodology/approach It uses an experimental design to compare the satisfaction, performance, and creativity...
Journal Articles
Journal:
Management Research Review
Management Research Review (2024) 47 (5): 840–858.
Published: 12 December 2023
... countries, this study tests three ET’s predictions in the GVT context: a negative, linear relationship between Benevolents’ perceptions of equity and job satisfaction in GVTs; an inverted U-shaped relationship between Equity Sensitives’ perceptions of equity and job satisfaction in GVTs; and a positive...
Journal Articles
Journal:
Management Research Review
Management Research Review (2021) 44 (1): 112–132.
Published: 09 July 2020
... have positive effect on trust and satisfaction, while service communication is positively related to trust but not satisfaction. Both trust and satisfaction have positive effect on face-to-face word-of-mouth (fWOM) and electronic word-of-mouth (eWOM). Additionally, relationship value directly...
Journal Articles
Journal:
Management Research Review
Management Research Review (2016) 39 (8): 854–878.
Published: 15 August 2016
...Nedra Bahri-Ammari; Khalid S. Soliman Purpose The aim of this study is examine customer relationship management (CRM) effect on enhancing customer satisfaction and on improving customer retention. In this study, the impact of CRM on loyalty in the pharmaceutical sector in Tunisia is studied...
Journal Articles
Journal:
Management Research Review
Management Research Review (2013) 36 (6): 596–612.
Published: 17 May 2013
...Kyle C. Huff Purpose The purpose of this paper is to examine how cultural intelligence (CQ) and language proficiency are related to cross‐cultural adjustment, expatriate satisfaction, and expatriate desires towards the future, to further what is known about CQ. Design/methodology/approach...
