...Evangeline Green Samuel; Sheeba Ruban; Satyanarayana Parayitam; Matteo Cristofaro Purpose Despite the expansion of digital payment systems in developing economies, users remain hesitant to adopt them due to concerns over ease of use, trust and risk. This study aims to examine how perceived ease...

... ecosystems. Collaboration Knowledge transfer Trust Intellectual property Open innovation ecosystem Higher Education Personnel (CAPES) – Brazil 88881.703456/2022-01 This research was supported by the Coordination for the Improvement of Higher Education Personnel (CAPES) – Brazil, under...

...Matti Haverila; Kai Christian Haverila; Caitlin McLaughlin; Akshaya Rangarajan; Russell Currie Purpose Against social cognitive and social exchange theories, this research paper aims to investigate the significance and interaction between perceived knowledge, involvement, trust and brand community...

... representatives in Taiwan. Structural equation modeling was deployed to explore the relationship between organizational justice, trust, supervisor–subordinate guanxi and OCB. Findings The findings offer important theoretical, managerial and social implications for life insurers’ human resource managers...

...Jan Terje Karlsen Purpose Trust in how projects are managed is important because leaders have the power to make decisions that impact project outcomes. Steering committees provide strategic direction and governance for projects and they support the project manager. The purpose of this paper...

... have positive effect on trust and satisfaction, while service communication is positively related to trust but not satisfaction. Both trust and satisfaction have positive effect on face-to-face word-of-mouth (fWOM) and electronic word-of-mouth (eWOM). Additionally, relationship value directly...

... in a developing country. This paper develops a research framework and assesses the mediating role of trust, customer-company identification (CCI) and electronic-service quality (E-SQ) between customer perceptions of CSR and customer loyalty. Design/methodology/approach Working with a sample of 280 banking...

... processes and enhancing effective communication during change formulation and implementation. It can increase the level of trust and participation in decision-making and decrease the level of resistance to change. Also, it can enhance the level of support for change acceptance in the workplace. Practical...

...Mohammad Nisar Khattak; Roxanne Zolin; Noor Muhammad Purpose The purpose of this study is to investigate employee trust in the leader as the underlying mechanism between transformational leadership and employees’ organizational identification and their continuous improvement efforts. Design...

... by means of 21 in-depth interviews. A qualitative perspective was applied to scrutinize the data collected. Findings Main critical factors, such as commitment and trust, represent pieces of a puzzle that, when put together in a constructive way, draw a path to successful implementation of a change...

...Aluisius Hery Pratono Purpose The purpose of this study is to develop a structural equation model to explain the complex relationship between social network and firm performance by introducing the mediating role of trust, selling capability and pricing capability. Design/methodology/approach...

...Chian-Son Yu; Mehdi Asgarkhani Purpose – The purpose of this paper is to understand the connection among trust’s antecedents, dimensions and consequences in the context of e-banking. Design/methodology/approach – A survey of 510 and 122 respondents in Taiwan and New Zealand (NZ...

... the specific mechanism through which more distal factors, such as trust, risk, experience and enjoyment influence individuals’ decision in the context of online auction markets. Finally, the moderating effects of contextual and methodological factors that could potentially influence the relationships...

...Hakan Erkutlu; Jamel Chafra Purpose The aim of this article is to examine the relationships between authentic leadership and organizational deviance and to test the moderating effects of trust and psychological contract violation on that relationship. Design/methodology/approach Data were...

... justice (distributive, procedural and interactional) and organizational trust (integrity, competence and dependability), which has not been fully studied in the past. Design/methodology/approach The study is based on a national sample of 133 organizations from the public and private sectors in Greece...

..., trust, and commitment affect the valence of job satisfaction, which in turn influences his or her OCB. Design/methodology/approach A snowball sampling approach was used as it was the best available approach. The authors first sent out email invitations to IT professionals at a large mid‐western...

... processes among consumers is also expanding. Microblog postings and e‐mails may impact consumers' perceptions of retail web sites (e‐servicescape). These perceptions may trigger other outcomes (i.e. greater trust, patronage, or e‐WOM) that redound to e‐tailers' interests. The first purpose of this paper...

... of this paper is to investigate trust in bloggers, in a framework involving characteristics of bloggers and blogs and blog reading outcomes. Design/methodology/approach Blog‐reader perceptions of bloggers and blogs are derived and tested on a sample of blog readers for their effects on trust formation...

... intentions. Design/methodology/approach To investigate the impact of web communities on consumers' initial trust beliefs (i.e. ability, benevolence and integrity), a 2×3 between‐subjects full factorial online experiment was carried out, using a fictitious web site for a gift gadgets selling company...

...Mika Vanhala; Riikka Ahteela Purpose Organizations face an increasing need to foster trust. However, there are fewer opportunities for developing interpersonal trust and an evident need to establish complementary forms. The purpose of this paper is to examine the effects of various human resource...