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Journal Articles

Issues of quality and professionalism of library volunteers: Reporting from a qualitative case study

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Biddy Casselden, Geoff Walton, Alison Pickard, Julie Mcleod
Journal: Performance Measurement and Metrics
Performance Measurement and Metrics (2017) 18 (2): 118–126.
https://doi.org/10.1108/PMM-05-2017-0017
Published: 10 July 2017
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Journal Articles

The role of effective intervention in promoting the value of electronic information services in the learning process: Case studies in higher education

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Alison Pickard
Journal: Performance Measurement and Metrics
Performance Measurement and Metrics (2005) 6 (3): 172–182.
https://doi.org/10.1108/14678040510636739
Published: 01 December 2005
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Journal Articles

Developing a criteria‐based quality framework for measuring value

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Pat Dixon, Alison Pickard, Heather Robson
Journal: Performance Measurement and Metrics
Performance Measurement and Metrics (2002) 3 (1): 5–9.
https://doi.org/10.1108/14678040210429886
Published: 01 April 2002
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