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Purpose

This study seeks to develop and describe the benchmarking approach of enhancement‐led evaluation in higher education and to present a cross‐evaluation process for degree programmes.

Design/methodology/approach

The benchmarking approach produces useful information for the development of degree programmes based on self‐evaluation, evaluation visits and analyses.

Findings

The cross‐evaluation of degree programmes can result in recommendations not only for the improvement of the degree programme, but also for that of the whole institution and the evaluation process.

Originality/value

The results of the study are useful for those who want to improve the quality culture of higher education institutions.

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