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Explores the need for the application of a TQM approach to student work experience. Questions the value of traditional approaches, arguing for the introduction of a quality approach the benefits of which are succinctly identified. Outlines salient weaknesses and issues. Discusses the value of applying TQM to the process and presents advantages. Considers the implications of adoption, within which the centrality of the student in the process is accentuated and further recognized through highlighting the value of learning contracts. Raises the need for increased commitment and resources. Draws extensively on research findings in the area.

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