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Examines the role of performance indicators (PIs) as a means of quality assurance. Uses, as a case study, the national scheme of performance indicators for Community Education Services in Scotland, and shows how the process of development led to a particular approach to evaluation. Considers the relationship of this scheme to other approaches to performance indicators in education contexts and develops an analytical framework. Explores the relationship between purpose, product and context, with particular reference to the ways in which practices and ideologies reflect, reproduce or subvert pre‐existing, unequal relations of power.

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