...Bassam Mohamed Alhamad; Rama Aladwan Purpose There is no such thing as a truly centralized or decentralized management system. With regard to universities, most of the key areas in universities are centralized, e.g. finance, personnel, curriculum, management and quality. These key areas...

... by the self‐assessment methods of quality management. © MCB UP Limited 2003 Quality Management Teachers Universities Spain Spanish universities, following the trend set by many firms, have developed quality initiatives in order to improve quality (Club Gestión de Calidad, 1999; Massó...

...Gerard McElwee; Ian Scott Provides some practical ways forward for those responsible for preparing subject teams in meeting the needs of the teaching quality assessment (TQA) exercise for the subject of business and management. Details the process of how this is occurring in a large multi‐site...

...R. Jagadeesh The increasing demand for postgraduate education in management in India has resulted in a steep rise in the number of institutes offering such education. However, the quality of education offered in many institutes is seriously being debated by students and prospective employers...

...R.P. Dickenson; J.H. Rogerson; V.N. Azarov Describes work done to research Russian needs in quality management education and to begin the process of creating an infrastructure to meet them. Needs were determined through a questionnaire, interviews and feedback from key actors at specially organised...

...; operational; and institutional; and the quality assurance issues for each area are addressed. Emphasis is placed on the institutional management of CAA, the development of quality assurance regulations and protocols and the evaluation of CAA systems. The paper makes suggestions about the co‐ordination of CAA...

...David Leslie This article is based on the premise that owing to the substantial attention given to quality assurance and related initiatives in higher education in recent years, the management, and related practices involved, of student work experience will have improved. To investigate...

... for strategic development and effectiveness, and suggests a new management paradigm is necessary if IiP accreditation is to be achieved. Low absenteeism, staff turnover and lost time due to accidents. High quality, low waste and rejects. Delivery conformance, better inventory management. More ideas...

... institutions would be helping to establish themselves more effectively as learning organisations and would be contributing to the Dearing aim of creating a learning society. © MCB UP Limited 1998 Development Education Higher education Management Research Teachers I also want to use...

... quality improvement involved in maintaining a dynamic to the learning innovation. Finally, proposes an adapted curriculum development model to include the managerial impetus required to maintain innovative momentum. The wisdom for managers gleaned by Peters and Waterman (1982) from studying quality...

...David Billing Summarizes the quality assurance requirements, criteria and processes of the National Council for Vocational Qualifications (NCVQ), with those for two NVQ awarding bodies active in management education in UK higher education. Describes the effects of these on the quality assurance...

...Alaine K. Sommerville Presents a case study of quality management approaches in a specialist higher education college. Provides the background to this situation and discusses how and why changes have been implemented. In particular, gives details of the new college philosophy and how it was derived...

...Frances M. Hill Discusses aspects of current service quality theory in the context of British higher education (HE). Focuses on the role of the student as primary consumer of HE services (a relatively recent conceptualization in this country), and the implications of this for the management...

... 9001. There is a brief discussion of the pros and cons of each. Outlines some of the fundamental aspects of designing a quality management system, especially understanding the nature of the product and the importance of its design. Finally discusses the costs(which are difficult to assess accurately...

...R.W. Harris Points out that total quality management is being adopted by a number of universities and colleges, but the meaning of the phrase varies from institution to institution. Distinguishes four applications and then goes on to explore the managerial implications of TQM in the context...

... the likelihood is that the firm will have its own internal audit manual and other documentation. Where this is the case it would suffice to record that fact in the organization′s manual. External audit Finance Higher education Internal audit Management Greene King used to sell a beer – it may...