Issues

Enhancing management accounting for ‘servitization’ and service business innovation

Enhancing management accounting for ‘servitization’ and service business innovation, guest edited by Lino Cinquini and Andrea Tenucci

Guest editorial: Introduction to the special issue QRAM on “enhancing management accounting for servitization and service business innovation”

Lino Cinquini; Andrea Tenucci
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Towards a digital twin of a service: a case of communicating cost and control implications of a new after-sales service with an animation

Marta Tkaczyk; Anna Salina; Jouni Lyly-Yrjänäinen; Teemu Laine
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The role of digitalization along new product development processes: the case of a servitized firm

Mariastella Messina; Antonio Leotta
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Insights on the role of performance measurement systems in the digital servitization landscape: a longitudinal case study

Alessandro Marelli; Andrea Dello Sbarba
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Brewing a service-identity: management controls in craft beer servitization

Julia Yonghua Wu; Chris Akroyd; Frederick Ng
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