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Purpose

University responses to crises range from providing practical support to affected students and staff; providing leadership to the community; contributing to the development of government policy; developing new knowledge; establishing new qualifications to reskill the workforce in areas of need; and working with industry partners to solve commercial and manufacturing problems.

Design/methodology/approach

Universities play a vital role in times of crisis. This undertaking is exemplified by the important contribution made by universities to the societal response to recent crisis events including bushfires and the COVID-19 pandemic. It is not surprising that universities play this role, however, because it is a natural extension of a modern university's mission of promoting sustainable development and making positive contributions to the communities which it serves. Importantly, the role of universities is multifaceted and encompasses both applied and theoretical elements.

Findings

Each of these responses demonstrates the way that modern universities have become permeable institutions that are responsive to society and the people around them.

Originality/value

This is an original opinions piece.

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