Issues

Fore‐cite: tactics for evaluating citation management tools

William Marino
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Beyond broadcasting: Customer service, community and information experience in the Twittersphere

Lyndelle Gunton; Kate Davis
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Managing a text reference consortium: the My Info Quest experience

Lili Luo; Emily Weak
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Students tweet the darndest things about your library – and why you need to listen

Steven Bell
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iBIRA – integrated bioinformatics information resource access: Organizing the bioinformatics resourceome

Shri Ram; N. Laxman Rao
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Just the right tweet at just the right time

Ameet Doshi
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To tweet, or not to tweet?

Susan Jennings
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Information literacy on Facebook: an analysis

Donna Witek; Teresa Grettano
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User perceptions of ebooks versus print books for class reserves in an academic library

Mara Rojeski
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Libraries atwitter: trends in academic library tweeting

Darcy Del Bosque; Sam A. Leif; Susie Skarl
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Engaging undergraduates in discipline‐based research

Heidi Gauder; Fred Jenkins
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Student preference for tutorial design: a usability study

Lori S. Mestre
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Reference Services Review: content analysis, 2006‐2011

Katy Mahraj
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Editorial

Taking stock

Eleanor Mitchell; Sarah Barbara Watstein
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