Issues

Business service quality in an e‐commerce environment

Ying Yang; Paul Humphreys; Ronan McIvor
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Accounting, purchasing and supply chain management

William B. Joyce
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Managing quality effectively in supply chain: a preliminary study

Victor H.Y. Lo; Alice Yeung
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Coordinating collaborative joint efforts with suppliers: the effects of trust, transaction specific investment and information network in the Dutch flower industry

Danny Pimentel Claro; Priscila Borin de Oliveira Claro; Geoffrey Hagelaar
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Supply chain replenishment: before‐and‐after EDI implementation

Lori N.K. Leonard; Christine Clemons Davis
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Quality management in logistics: an examination of industry practices

Shams‐ur Rahman
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Effects of supply chain management practices, integration and competition capability on performance

Soo Wook Kim
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Collaboration planning in a supply chain

Luc Cassivi
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Benchmarking the operational efficiency of third party logistics providers using data envelopment analysis

Hokey Min; Seong Jong Joo
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Economic clusters and the supply chain: a case study

Anthony L. Patti
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Strategic considerations in the development of lean agri‐food supply chains: a case study of the UK pork sector

David H. Taylor
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