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Purpose

The purpose of this paper is to present and an interview with Rowan Gibson, a global business strategist, bestselling author and an expert on radical innovation.

Design/methodology/approach

This briefing is prepared by an independent interviewer.

Findings

Richard Reed is co‐founder of the company which now employs 275 people with offices across Europe, sells two million smoothies a week and is the number one smoothie brand in the UK.

Originality/value

The interview provides insights into how to build and sustain a company‐wide innovation capability.

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