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Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

The oft‐quoted saying that “Rome wasn't built in a day” extols the merits of patience. Those who subscribe to this philosophy recognize that it takes considerable time to achieve lasting success. Such thinking clearly drives the folks at John Lewis Partnership, where a focus on continuous improvement has paid handsome dividends. During the decade ending 2010, pre‐tax profits increased virtually three‐fold and employees received a substantial bonus in recognition for their efforts. Only they are not employees in the conventional sense. When the John Lewis Partnership was created in 1929, workers became “partners” within an ownership structure that deviates somewhat from the norm.

Practical implications

The paper provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to digest format.

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