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Purpose

According to Christopher (2000), in a lot of sectors, the competition is a question of supply chain against supply chain. The winner in term of competitive advantage should be the one, who is able to obtain more than the competitor from the available resources. In strategic literature, Dyer and Singh (1998) are the first who introduced the concept of “relational competency” to explain why some companies gain their competitive advantage not directly from their internal resources but mainly because they are able better to combine external resources.

Design/methodology/approach

This paper is a case study.

Findings

The author describes the different phases and strategic decisions in the building of a real supplier eco-system.

Research limitations/implications

It is a sole case study.

Practical implications

This study is a description of a success story.

Originality/value

This study is a description of an external resource management in action.

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