Keywords: Consumer attitudes
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Journal Articles
Journal Articles
Strategic Direction (2016) 32 (4): 12–14.
Published: 11 April 2016
... Emerald Group Publishing Limited Licensed re-use rights only Sustainability Decision making Consumer attitudes Consumer behaviour Fashion production Many people in developed countries – mothers in particular – worry about the environment and the state of the world in which their children...
Journal Articles
Journal Articles
Strategic Direction (2013) 29 (5): 23–25.
Published: 12 April 2013
... the negative aspects, also considered in this research, are important, too. In fact, the prevailing view used to be that negative word of mouth was more powerful than positive, although more recent study has suggested the impact is similar either way. Cognition Consumer attitudes Emotion Surveys Word...
Journal Articles
Strategic Direction (2012) 28 (10): 15–17.
Published: 14 September 2012
.... Before pushing consumers to adopt service innovation, the service provider should try to change consumer attitudes in advance. One way is to remind them of just how bad the present service can be – wasting time in long queues for instance. As Bruce C.Y. Lee, who studied the Taiwanese electronic toll...
Journal Articles
Journal Articles
Journal Articles
Strategic Direction (2012) 28 (2): 19–21.
Published: 13 January 2012
... Publishing Limited 2012 Tobacco industry Brand management Advertising Corporate sponsorship Market share Consumer attitudes Brand image Market segmentation Canada became one of the world's most regulated markets for the tobacco industry when the Tobacco Products Control Act (TPCA) set...
Journal Articles
Strategic Direction (2003) 19 (4): 32–34.
Published: 01 May 2003
... for “new” products, but where the product failure rate is 80 percent or more. In an effort to reduce the failure rate, many companies now employ teams of psychologists and marketers to undertake extensive “voice of the customer” research. Marketing research Consumer attitudes Internet Innovation...
Journal Articles
Strategic Direction (2003) 19 (4): 20–22.
Published: 01 May 2003
..., as more and more companies continue to adapt to the tests of the service model, tackling the challenges it throws up becomes paramount. © MCB UP Limited 2003 Customer orientation Customer relationship management Consumer attitudes Hopefully you do not need reminding of the importance...
Journal Articles
Strategic Direction (2002) 18 (11): 6–9.
Published: 01 December 2002
... of this global depression. © MCB UP Limited 2002 Company performance Fiat AOL Time Warner Consumer attitudes Whether you are based in the USA, Europe or the Far East, now is not a good time to be in the corporate game. Markets are struggling, corruption is rife and trust in big business...
Journal Articles
Strategic Direction (2002) 18 (4): 10–12.
Published: 01 May 2002
... – that they are attracted by the different, the new and the innovative. © MCB UP Limited 2002 Internet Retailing Consumer attitudes Perception Lesson from elsewhere for Web retailers There is an old direct marketing saying that half the population will not buy mail order. It does not matter how...

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