...Barnes Sookdeo Purpose This viewpoint aims to alert managers to the necessity of measuring productivity, gauging their performance and determining efficiency levels, as a coherent leadership strategy for organizational effectiveness. Design/methodology/approach This viewpoint is prepared...

... and places the articles in context. Findings – This study provides a comprehensive description of the way that performance measurement affects company potential for innovation capability. In small-and medium-sized enterprises, such questions are rarely raised. However, measurement activity...

... Keywords: Corporate social responsibility, Europe, Football,Measurement In this article, a model is developed for measuring corporate social responsibility (CSR) on the club level in European professional football. Modern CSR management and activities have advanced considerably throughout...

...J.L. Walls © Emerald Group Publishing Limited 2011 --> Competitive advantage Environmental capabilities Environmental management Strategy Measurement Article Type: Abstracts From: Strategic Direction, Volume 27, Issue 8 Walls J.L., Phan P.H. and Berrone P...

...H. Prager © Emerald Group Publishing Limited 2010 --> Leadership development Measurement Reinforcement Senior management Article Type: Abstracts From: Strategic Direction, Volume 26, Issue 9 Prager H. and Such B. Industrial and Commercial Training (UK...

... the articles in context. Findings Working in partnership with Xancam, UK energy company npower set out to identify leaders and future leaders, a key focus being how to measure the outcomes both at a commercial and employee level. Practical implications Provides strategic insights...

... the articles in context. Findings Even in the current economic turmoil, innovation remains a high strategic priority for most companies, and it is typically seen as a strong contributor to growth. Yet many of these same companies still struggle to measure, as effectively as they should...

...: In his presentation Mark Turrell, CEO and co‐founder of Imaginatik, reported that experiences with a wide range of leading businesses had highlighted some key issues with regard to innovation metrics. Innovation Product development New products Management styles Measurement Today...

... implications The potential and significant benefits of regularly employing the mobile measurement technology, in conjunction with preventative maintenance regime, are now starting to be realized, not least by the civil aviation regulatory authorities who now recommend this new maintenance approach...

... customers see us? 2. Business processes: what do we do best? 3. Continuous improvement: how do we keep changing and learning? 4. Specific measurement: how do we measure CRM? For example, gathering data via loyalty cards to learn what customers buy and when helps Boots see where...

... Most companies now openly accept the importance of innovation and new products to business success. As a result, the assumption would be that organizations are now actively implementing the deliberate management and measurement of the R&D processes that deliver these new products. However...