.../methodology/approach Taking an honest look at the situation and tacking head on. Creating a whole new playbook that relies on: Leadership by Example, Ownership and Empowerment, and Development and Recognition. Findings When you create a culture of transparency, break down the barriers and empower your...

... decisions. The purpose of this paper is to examine the company strategy to improve decision making and overall performance. Design/methodology/approach The paper looks at how the company responded by making all company information completely transparent to all its staff. All employees were recommended...