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The impact of technology on effective management has been profound in the past 20 years and has allowed for closer inspection and greater depth of detail in information than previously believed possible. We have the power to know more about the inner workings of our companies than ever before. However, new advances on the technological front have also contributed to a morass of data, statistics, and empirical measures that have left even the most astute managers searching for clear answers—while being deluged instead with more and more information.
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