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Purpose

To show how teams can be used to do intelligence work – all phases of the work from data collection through to development and deployment of the final intelligence outputs.

Design/methodology/ approach

The paper addresses how intelligence teams might be designed and managed. It integrates the approaches employed by many firms to setting up intelligence teams and to managing how they conduct intelligence work.

Findings

Drawing from the experiences of the authors with leading corporations, the paper develops a framework for shaping the context of an intelligence team and for conducting an intelligence analysis. It provides sets of guidelines for key phases in analysis where the benefits of a team are particularly helpful.

Practical implications

The paper details key dos and don'ts in managing any intelligence team. It identifies how to set up an intelligence team so that team members will be motivated to collaborate with each other and how to execute some key stages in a typical intelligence analysis project.

Originality/value

The paper provides both intelligence professionals and key decision makers with a roadmap to undertake key intelligence challenges more systematically and comprehensively that would otherwise be the case.

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