Joseph Badaracco: Working through “gray area problems” as a manager and resolving them as a human being Available to Purchase

Many leading authors in the areas of strategy and leadership believe that we are living through unprecedented volatility and complexity in the world of management, an “inflection point in the pace of change itself,” as Gary Hamel recently put it. Managers must address a tapestry of rapidly evolving issues raised by a diverse cast of powerful or sympathy-seeking stakeholders and influencers. We can expect unanticipated crises and unexpected trapdoors on every leadership stage.

In his 2013 book, The Good Struggle, Harvard professor, Joseph Badaracco argued that leaders in such a market-driven, “Schumpeterian” universe, will require special qualities of character...