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Journal Articles

Strategic and ethical considerations of AI service robots: implications for customer satisfaction in the South African Hospitality industry

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Sarah Tsitsi Jembere, Nkululeko PraiseGod Zungu, Stanley Chibuzor Onwubu
Journal: Strategy & Leadership
Strategy & Leadership 1–23.
https://doi.org/10.1108/SL-09-2025-0310
Published: 06 April 2026
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Journal Articles

Building love and brand evangelism in emerging markets

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Hayford Amegbe, Nkululeko PraiseGod Zungu, Charles Hanu, George Amoako
Journal: Strategy & Leadership
Strategy & Leadership (2026) 54 (4): 486–511.
https://doi.org/10.1108/SL-04-2025-0084
Published: 26 August 2025
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