... their needs and interests. Helio Fred Garcia can be contacted at: hfgarcia@logosconsulting.net © Emerald Group Publishing Limited 2012 Leadership communications Crisis management Effective communications Imperious leaders Change management Stakeholder communication Communication...

...) and The Secret Language of Leadership (Jossey‐Bass, 2007). Stephen Denning can be contacted at: steve@stevedenning.com © Emerald Group Publishing Limited 2010 Continuous improvement Innovation Workplace training Performance levels Communication management For the past few years, leading...

... be contacted at: gary@starizon.org © Emerald Group Publishing Limited 2006 Storytelling Strategic change change management Communication management Conventional wisdom says that when confronted with a major organizational change – one that shakes the very foundations of how a company does...