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Keywords: Customer needs
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Journal Articles
Strategy & Leadership (2015) 43 (1): 16–25.
Published: 19 January 2015
... Publishing Limited 2015 Competitive strategy Risk management Business model innovation Business model risk Customer needs Talent risk management Fixed graphic “We expect that in an increasingly volatile business environment, more and more industries will achieve significant...
Journal Articles
Strategy & Leadership (2013) 41 (4): 17–23.
Published: 28 June 2013
... proposition Turnarounds Competitors Customer needs Growth strategy Alternative plausible futures Superior customer value Market intelligence Why did the value proposition offered by once successful companies like McDonald's, Starbucks, IBM and Charles Schwab lose its luster, and how did...

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