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Keywords: Customer preeminence
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Journal Articles
Journal:
Strategy & Leadership
Strategy & Leadership (2015) 43 (5): 10–17.
Published: 21 September 2015
... and seemingly without limit. Stephen Denning can be contacted at: steve@stevedenning.com © Emerald Group Publishing Limited 2015 Continuous innovation Ecosystems Customer preeminence The creative economy Agile/Scrum End of hierarchical management In the economy of the 20th Century...
Journal Articles
Journal:
Strategy & Leadership
Strategy & Leadership (2015) 43 (4): 18–25.
Published: 20 July 2015
... Continuous innovation Customer value innovation Customer preeminence Horizontal management Threats to hierarchical management The emergence of the customer as the lodestar for guiding corporate value-chain decisions is a striking feature of the 21st Century business landscape. The transformation...
