...Ari Margiono; Febby Candra Pratama Purpose This paper investigates how leaders of hybrid organizations can develop flexible mental models − or “agile minds” − to navigate digital strategy under uncertainty. The study introduces AI-assisted scenario thinking as a cognitive scaffold that reduces...

... but straightforward path to revolutionizing customer experience: Focus for decades on making something important work really well. Sustainable competitive advantage Innovation process Digital strategy Large technology systems Long-term goals Attempting to solve a huge problem involves big risks. You...

.... A more creative approach is needed to unearth the potential of technology – one that explores what is possible first, and then uses that understanding to shape strategies. Digital strategy Agile planning Agile strategy Artificial Intelligence Digital reengineering “We’re going through...