Keywords: Employee participation
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Journal Articles
Strategy & Leadership (2008) 36 (3): 21–25.
Published: 09 May 2008
... on a series of monetary and non‐monetary incentives to motivate change to the new culture and guarantee the achievement of its objectives. 4. Employee participation as a key factor in the creation of a premium‐service culture. Management decided to invite the company's employees to participate...

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